Warranty Policy
At BEYOND, your satisfaction is our top priority.
We stand behind the quality and durability of our CNC tools, inserts, end mills, tool holders, gauges, and accessories. All products purchased from www.cnchome-beyond.com are covered by our warranty under the following terms:
Warranty Coverage
- ✔ Manufacturing defects in materials or workmanship
- ✔ Wrong item shipped
- ✔ Damage during shipping (must be reported within 7 days)
Products proven to be defective under normal use and maintenance will be repaired or replaced at our discretion. Wear and tear from regular use is not covered.
Warranty Period
Our warranty period is 6 months from the date of purchase. For certain carbide inserts and cutting tools, the warranty may be limited due to their consumable nature.
How to Submit a Warranty Claim
- Email us at cnchome.beyond@gmail.com with your order number.
- Include clear photos or videos showing the issue.
- Our team will respond within 48 hours with a solution.
What Is Not Covered
- ✘ Damage due to misuse, improper installation, or modification
- ✘ Normal wear and tear of inserts, cutters, or drills
- ✘ Products purchased from unauthorized sellers
Need Help?
If you have any questions or concerns regarding our warranty or your order, please don't hesitate to contact us. We’re here to help!
BEYOND — Your Trusted CNC Tooling Partner.