Frequently Asked Questions (FAQ)
1. What types of CNC tools do you offer?
We specialize in CNC tool holders, carbide inserts, carbide end mills, threading tools, grooving tools, and measuring instruments. We also distribute top global brands such as Mitsubishi, Sandvik, Iscar, Seco, and more.
2. Do you ship internationally?
Yes, we ship worldwide. Orders are typically processed within 1–3 business days. Delivery time depends on your location and selected shipping method.
3. Can I return a product if I’m not satisfied?
Yes. We offer a 14-day return policy. Please make sure the item is unused and in original packaging. Visit our Returns & Refunds page for full details.
4. How can I track my order?
Once your order is shipped, we’ll send you a tracking number via email. You can also contact us directly if you haven’t received it.
5. What if I can’t find the tool I need?
No problem! Contact us directly at cnchome.beyond@gmail.com or via WhatsApp at +86 15990663752. Our team will help source the specific tool for you.
6. Do you offer wholesale or bulk pricing?
Yes, we support bulk orders for manufacturers, dealers, and distributors. Please email us for a customized quotation and wholesale support.
7. Are your carbide tools suitable for stainless steel or titanium?
Absolutely. Our coated carbide end mills and inserts include grades specifically designed for hard-to-machine materials like stainless steel, titanium, and Inconel.
Still have questions? Contact our team at cnchome.beyond@gmail.com — we’re happy to help!